Privacy Policy

1. Who we are

Adept AI Inc. provides workforce intelligence, recruiting, advisory, assessment, and related digital services through Adept AI Pro. This Privacy Policy applies to personal information collected through our public website, platform features, service interactions, recruiter communications, customer support, and other business operations tied to those services.

Where Adept AI Inc. processes information on behalf of a customer, employer, staffing organization, or other authorized client, we may act as a service provider or processor in support of the services requested by that client.

2. Information we collect

We may collect contact and identity information such as name, email address, company, job title, phone number, mailing details, account credentials, and records of policy acknowledgements or consent choices.

We may also collect recruiting, workforce, and service-use information such as job applications, resumes or CVs, interview scheduling details, recruiter notes, customer requests, support inquiries, workforce-related submissions, uploaded documents, usage data, device information, and records of interactions with Adept forms, pages, and communications.

3. How we use information

Adept AI Inc. uses personal information to operate and secure the website and platform, create and manage accounts, respond to inquiries, deliver requested services, support recruiting and workforce workflows, schedule meetings or interviews, send service updates, improve reliability, investigate misuse, and comply with legal obligations.

We may also use information to communicate with users about account access, authentication, security, candidate and recruiter workflows, interview logistics, service delivery, support requests, and other interactions the user has requested or initiated.

4. SMS Communications and Mobile Privacy

Users may provide a mobile phone number to Adept AI Inc. through account registration, job applications, contact forms, recruiter interactions, interview scheduling, customer support, account servicing, or other activities and interactions on the Adept platform, website, or related services.

Adept AI Inc. requires prior express consent before sending SMS or text messages. Users must opt in before they receive text messages from Adept AI Inc., and consent may be collected through the platform, forms, workflows, or other request flows that clearly describe the relevant messaging purpose.

• Users may receive One-Time Password (OTP) verification messages.
• Users may receive account verification messages and account security notifications.
• Users may receive job application status updates and recruiter communications.
• Users may receive interview scheduling notifications and reminders.
• Users may receive account-related alerts and service-related notifications.

Message frequency may vary depending on the user's account activity, job application activity, recruiter interactions, interview activity, support requests, and other use of the Adept platform or related services. Message and data rates may apply.

Users can reply STOP to unsubscribe from SMS communications at any time. Users can reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates, excluding aggregators and providers of the text message services. Adept AI Inc. does not sell mobile phone numbers, mobile information, SMS opt-in data, or messaging consent records.

Adept AI Inc. may retain SMS-related records, including consent records, message history, delivery data, opt-in and opt-out records, and related logs or administrative information when retention is reasonably necessary for compliance, security, legal obligations, dispute resolution, fraud prevention, auditing, or operational purposes.

Our SMS practices are designed to comply with applicable laws and regulations, including the Telephone Consumer Protection Act where applicable, CTIA messaging guidelines, mobile carrier requirements, and Twilio A2P 10DLC requirements and policies.

5. How we share information

We may share personal information with service providers, infrastructure vendors, communications providers, analytics providers, professional advisers, and other processors that help us operate, secure, support, or improve our services under appropriate contractual protections.

If a user engages in recruiting or workforce workflows supported by Adept AI Inc., relevant information may be shared with the employer, customer, recruiting organization, interviewer, or other authorized party involved in the requested workflow. We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, financing, acquisition, or similar corporate transaction.

6. Data retention, security, and storage

Adept AI Inc. retains personal information for as long as reasonably necessary to provide services, maintain business records, support recruiting and customer workflows, resolve disputes, enforce agreements, detect abuse, and satisfy legal, tax, compliance, or security requirements.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. Those measures may include access controls, logging, encryption in transit, role-based permissions, vendor management, and internal review processes. No system can be guaranteed to be completely secure.

7. Your rights and choices

Depending on the applicable law and the context of the relationship, users may have rights to request access, correction, deletion, portability, restriction, or withdrawal of consent. Users may also opt out of certain communications as described in the relevant message or settings flow.

Users who no longer wish to receive SMS communications can reply STOP. Users who need assistance with SMS communications can reply HELP. Requests concerning privacy or personal information can be directed to Adept AI Inc. using the support contacts listed below.

8. AI and service operations

Adept AI Inc. may use software, analytics, and AI-assisted workflows to support service delivery, recruiting operations, workforce analysis, and communications. These tools are intended to assist human decision-making and operational execution, not to replace required human judgement where review is expected or legally required.

9. Updates to this policy

Adept AI Inc. may revise this Privacy Policy from time to time. The updated version becomes effective on the date shown at the top of this page. Continued use of the website, platform, or related services after an update takes effect means the user acknowledges the revised policy, subject to any additional notice required by law.